Reporting on CR 

Materiality analysis

Reporting on what is material to a company is the foundation for building a Global Reporting Initiative (GRI) report. As such, the contents of this report have been shaped by our materiality analysis, which satisfies the GRI principles for defining report content, sustainability context, materiality, completeness, and stakeholder inclusiveness. To determine which topics are material to stakeholders and the firm, we defined PwC’s value chain, identified key stakeholders at each stage of that value chain, and identified issues of concern to those stakeholders. With that information, we developed an initial list of material topics and reviewed it for completeness, validating our assumptions through targeted engagement and research and applying the various “tests” provided by GRI. Finally, we assessed the significance of the issues to determine which topics passed the materiality threshold and mapped those topics to the GRI aspects.

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    Business performance

Creating economic value for our partners, staff, and other stakeholders.

Relevant GRI G4 aspect(s)

  • Economic performance

Boundary

The primary impact of business performance occurs within PwC. However, indirectly, stakeholders outside the organization, including PwC’s clients, suppliers, regulators, and communities where we live and work, can also be impacted.

Key stakeholders

  • Partners and staff, current and prospective
  • Regulators, standard setters, and professional bodies
  • US firm clients
  • Suppliers
  • Communities and NGOs
  • Retired partners

    Communities

Engaging our people to create meaningful, long-term value for our local communities and society more broadly.

Relevant GRI G4 aspect(s)

  • Local communities

Boundary

The impact of this topic is largely felt outside our organization in the communities in which we live and work. We focus our impact on the workforce of tomorrow through our Earn Your Future commitment. Meaningful community engagement also positively impacts our organization because it strengthens our employees’ commitment to our firm.

Key stakeholders

  • Communities and NGOs
  • Partners and staff, current and prospective

    Developing people and diversity

Cultivating a diverse workforce with opportunities for professional and personal growth through learning and engagement.

Relevant GRI G4 aspect(s)

  • Employment
  • Training and education
  • Diversity and equal opportunity

Boundary

The primary impact of developing our people occurs within PwC and helps to establish and maintain the firm’s culture and the quality of its people. However, the knowledge, competence, and integrity of our workforce also have an impact outside the firm on our clients and on the investment community more broadly, as we develop people who are prepared for the challenges of an evolving marketplace.

Key stakeholders

  • Partners and staff, current and prospective
  • Regulators, standard setters, and professional bodies
  • Retired partners and alumni
  • US firm clients
  • Investment community

    Environmental stewardship

Understanding and managing our greenhouse gas (GHG) emissions as a way to help address the challenge of climate change.

Relevant GRI G4 aspect(s)

  • GHG emissions
  • Transport

Boundary

Some of our GHG emissions occur under our operational control and others indirectly through employee activities. Our primary areas of impact are air travel, commuting, and energy consumption in our offices. In each of these areas, we aim to reduce our impact while maintaining the level of service and quality for our clients. The boundary of our GHG emission footprint is discussed in carbon methodology.

Key stakeholders

  • Partners and staff, current and prospective
  • Suppliers
  • Communities and NGOs

    Ethics, compliance, and independence

Setting a tone and providing the systems needed for consistent ethical behavior, independence, and compliance with all legal and firm requirements.

Relevant GRI G4 aspect(s)

  • Compliance
  • Anti-corruption

Boundary

Providing services in compliance with legal and firm requirements is essential to the success of our business and the integrity of our brand. It’s also important to our employees, our clients, the investment community, and regulators, standard setters, and professional bodies.

Key stakeholders

  • Partners and staff, current and prospective
  • US firm clients
  • Investment community
  • Regulators, standard setters, and professional bodies

    Hiring people

Maintaining a steady pool of incoming talent to build our workforce today and for the future.

Relevant GRI G4 aspect(s)

  • Market presence

Boundary

The primary impact of hiring people occurs within PwC as we build our workforce, but our ability to attract high-caliber talent is relevant to the quality we deliver to our clients.

Key stakeholders

  • Partners and staff, current and prospective
  • US firm clients
  • Communities

    Information protection: Privacy and client confidentiality

Protecting and securing confidential information of our firm and our clients.

Relevant GRI G4 aspect(s)

  • Customer privacy

Boundary

The impact of this topic occurs primarily outside our organization, where breaches in confidentiality can affect our clients. Such breaches also negatively affect the firm’s brand and the confidence of the investment community.

Key stakeholders

  • Investment community
  • US firm clients
  • Current and prospective employees